Returns & Exchanges
At CRAFTD, we stand by the quality of our jewelry and offer a 30-day return window for all orders to ensure you are completely satisfied with your premium pieces. Items must be returned in their original, unworn condition with all packaging included to be eligible for a full refund or exchange.
Initiate Your Return
Visit our online returns portal and enter your order number and zip code to select the items you wish to send back.
Package Your Items
Securely place your jewelry in its original CRAFTD box and packaging to prevent any damage during transit.
Ship It Back
Print your prepaid shipping label, attach it to the outside of your package, and drop it off at any authorized carrier location.
Receive Your Refund
Once our warehouse team inspects your return, we will process your refund or exchange within 5-7 business days.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing